{"id":555,"date":"2021-07-22T16:33:42","date_gmt":"2021-07-22T14:33:42","guid":{"rendered":"https:\/\/www.pgi.ovh\/?page_id=555"},"modified":"2021-07-22T17:41:33","modified_gmt":"2021-07-22T15:41:33","slug":"les-differents-niveaux-de-support-informatique","status":"publish","type":"page","link":"https:\/\/www.pgi.ovh\/index.php\/les-differents-niveaux-de-support-informatique\/","title":{"rendered":"Les diff\u00e9rents niveaux de support informatique"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Niveau 1 de support informatique : r\u00e9solution d\u2019un probl\u00e8me non-bloquant <\/h3>\n\n\n\n<p style=\"line-height:1.8\">Le premier niveau consiste dans la r\u00e9solution de probl\u00e8mes non-bloquant.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Niveau 2 de support informatique : r\u00e9solution d\u2019un probl\u00e8me bloquant <\/h3>\n\n\n\n<p style=\"line-height:1.8\">Le second niveau de support informatique concerne les situations plus probl\u00e9matiques dans lesquelles le dysfonctionnement de l\u2019ordinateur interrompt, voire emp\u00eache le travail du salari\u00e9.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Niveau 3 de support informatique : situation de crise<\/h3>\n\n\n\n<p style=\"line-height:1.8\">Le troisi\u00e8me et dernier niveau de support informatique concerne les situations de crise, c\u2019est-\u00e0-dire les situations dans lesquels une d\u00e9faillance du syst\u00e8me informatique m\u00e8ne \u00e0 un blocage partiel ou total de la cha\u00eene de production.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Niveau 1 de support informatique : r\u00e9solution d\u2019un probl\u00e8me non-bloquant Le premier niveau consiste dans la r\u00e9solution de probl\u00e8mes non-bloquant. Niveau 2 de support informatique : r\u00e9solution d\u2019un probl\u00e8me bloquant Le second niveau de support informatique concerne les situations plus probl\u00e9matiques dans lesquelles le dysfonctionnement de l\u2019ordinateur interrompt, voire emp\u00eache le travail du salari\u00e9. Niveau &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.pgi.ovh\/index.php\/les-differents-niveaux-de-support-informatique\/\" class=\"more-link\">Continuer la lecture<span class=\"screen-reader-text\"> de &laquo;&nbsp;Les diff\u00e9rents niveaux de support informatique&nbsp;&raquo;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-555","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.pgi.ovh\/index.php\/wp-json\/wp\/v2\/pages\/555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pgi.ovh\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pgi.ovh\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pgi.ovh\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pgi.ovh\/index.php\/wp-json\/wp\/v2\/comments?post=555"}],"version-history":[{"count":4,"href":"https:\/\/www.pgi.ovh\/index.php\/wp-json\/wp\/v2\/pages\/555\/revisions"}],"predecessor-version":[{"id":570,"href":"https:\/\/www.pgi.ovh\/index.php\/wp-json\/wp\/v2\/pages\/555\/revisions\/570"}],"wp:attachment":[{"href":"https:\/\/www.pgi.ovh\/index.php\/wp-json\/wp\/v2\/media?parent=555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}